StoreMinder,
powered by Eyeson is a complete business intelligence solution for retailers of all sizes. Our technology is used globally to dramatically improve sales while reducing losses. Customized systems can be installed or we leverage the use of your current surveillance infrastructure.
High Resolution Surveillance with POS Integration
Every transaction is linked with a video clip and any suspicious transaction may be instantly recalled for review. Management will then be immediately notified. Ie. Till overlays, voids
Software Video Analytics with Traffic Analysis
Conversion rates, average traffic, hot spots, and many more KPIs are generated, so that management may have an improved control of their operations, as well as an ability to derive an accurate analysis of the effectiveness of merchandising, marketing campaigns, staffing, and location. Historical data is also available so that current performance is compared to previous periods, giving management a real sense of what the current numbers represent.
Operations Management
StoreMinder software behaves as a virtual manager, collecting data from your store traffic, transactions, staff, and business devices such as scales, barcode scanners, fridge temperatures, RFID, alarm sensors and more. This data is mined to identify specific events that management needs to know about in order to improve operations. Events are delivered to management.
Demographics, Customer Behaviour, and Customer Service Quality Studies
Do you want to know the demographic of your client base, understand its behaviour and tastes, and then make sure that your staff really knows how to take care of the clients?
Empower management with accurate specific store related information. StoreMinder is a holistic solution that can offer this and other critical management information. Share the results of our findings with your staff, adjust your customer service strategy, merchandising, and store layout, to better suit your needs.
Monitoring of openings and closings
Safeguard staff during vulnerable operations, while providing insurance that your property is secure.
Health and safety compliance
Ensure your health and safety protocol is adhered to while providing video footage of any on-site accidents that may occur.
Staff Management with Real Time Notifications
Staffing is often the highest cost of doing business. StoreMinder staff management system provides critical information about late openings, tardiness, staff shortages and more, greatly improving staff behaviour. This improvement reflects in high levels of customer service combined with reductions in labor costs. This service includes monitoring the opening and closing of stores and access to the critical doors, such as; employee only areas, office, safe, and back doors.
StoreMinder – Your virtual manager “we do it for you”
Let StoreMinder respond to the notifications and alerts delivered by your system. We can interact with your personnel in real time, guide them through critical situations, or simply make sure that they are doing their job in an accurate, timely, courteous, and efficient manner. Every event is logged and a weekly or monthly executive summary report is provided to you. This report may be linked to the action video footage related to each event.
Management alerted immediately on key issues
Suspicious refunds, no sales, voids, discounts, exchanges at the POS; Unattended customers; Safe or back door left open (or open too often); Line at customer service too long; Staff Overwhelmed Unusual high store or department traffic; Store traffic too slow send staff to clean, fix shelves, organise the store.